GIG Logistics Review: A Beginner’s Guide

Logistics plays a pivotal role in today’s interconnected and globalized business landscape. It covers managing various activities, including procurement, transportation, warehousing, and distribution. Businesses rely on companies like GIG Logistics to optimize their supply chain, minimize costs, and enhance customer satisfaction. 

With effective logistics, companies and businesses streamline their processes, improve inventory management, and meet customer demands. From small-scale enterprises to multinational corporations, logistics acts as a catalyst for growth. This enables businesses to reach new markets, delivering products and services efficiently.

Overview of GIG Logistics

GIG Logistics, also known as God is Good Logistics, is a leading Nigerian logistics company established in 2012. The company has gained a strong reputation for reliable services by leveraging its parent company’s expertise in transport. It stands out for its customer-centric approach, offering tailored logistics solutions through advanced technology.

The services include domestic and international courier delivery, freight forwarding, e-commerce logistics, and supply chain management.

The success of the leading logistics company can be attributed to its focus on innovation, investment in technology, and user-friendly platforms. Customers can conveniently track shipments and access real-time updates through their online platform and mobile app. The company’s prompt and secure delivery services have earned the trust of businesses and individuals alike.

With an extensive infrastructure of vehicles, warehouses, and distribution centers, the company efficiently handles logistics operations across industries. Clients appreciate their professionalism, transparency, and dedicated customer support. The company offers competitive pricing and flexible options to accommodate unique requirements.

GIG Logistics has established itself as a reliable and customer-oriented logistics provider in Nigeria. Their rich history, innovative solutions, and commitment to excellence make them a preferred choice. This is why individuals and businesses needing efficient and trustworthy logistics services use GIG.

GIG Logistics and Their Features

God is Good Logistics operates a widespread network of locations in Nigeria, ensuring easy access to their comprehensive logistics services. Here are their locations and features:

• Lagos: The company has multiple branches and service centers in Lagos, catering to the high demand of businesses and individuals. With well-equipped facilities, they handle storage, distribution, and transportation efficiently.
•  Abuja: They have a strong presence in the capital city, offering courier delivery, freight forwarding, and e-commerce logistics. Their reliable network ensures timely deliveries in Abuja and nearby areas.
• Port Harcourt: With branches in Port Harcourt, GIG Logistics supports industries such as oil and gas, manufacturing, and construction. They specialize in handling specialized logistics requirements in the region.
• Kano: They serve Kano, a major commercial and industrial hub in northern Nigeria. Their comprehensive logistics solutions facilitate smooth transportation for businesses in the region.
• Ibadan: As one of Nigeria’s largest cities, Ibadan hosts a Logistics branch that caters to the logistics needs of the southwestern region. Their well-connected distribution channels enable prompt delivery and efficient supply chain management.
• Enugu: GIG Logistics has branches in Enugu, serving the eastern region. They provide tailored logistics solutions to support agriculture and manufacturing industries in the area.

The company strategically positions its branches and service centers in commercial and economic hubs. These locations feature modern infrastructure, skilled staff, and advanced technology to offer efficient and customer-centric logistics services throughout Nigeria.

GIG Logistics has established a strong presence in key Nigerian locations such as Lagos, Abuja, Port Harcourt, Kano, Ibadan, and Enugu. Their extensive network ensures convenient access to their comprehensive logistics services, benefiting businesses and individuals nationwide.

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Overview of GIG Logistics Service Portfolio

God is Good Logistics offers a comprehensive range of services tailored to meet the logistics needs of businesses and individuals in Nigeria. Their service portfolios cover various aspects of shipping and transportation domestically and internationally. Here’s an overview of the company’s key service offerings:

Domestic Shipping

God is Good Logistics provides reliable and efficient domestic shipping services within Nigeria. Whether it’s small packages or large cargo, they offer door-to-door delivery, ensuring prompt and secure transportation across different locations within the country. With its extensive network and fleet of vehicles, the company handles domestic shipments with professionalism and care.

International Shipping

The company specializes in international shipping, facilitating the movement of goods between Nigeria and other countries. Depending on the client’s requirements, they offer air and ocean freight services. They also handle customs clearance, documentation, and coordination with international partners, ensuring smooth and hassle-free cross-border shipments.

E-commerce Logistics

Recognizing the growth of e-commerce in Nigeria, GIG Logistics provides specialized logistics services for online businesses. They offer warehousing, order fulfillment, and last-mile delivery solutions, enabling e-commerce companies to streamline operations and meet customer expectations. GIG Logistics’ e-commerce logistics services help businesses manage inventory, improve order accuracy, and achieve faster order fulfillment.

Warehousing and Distribution

GIG Logistics operates state-of-the-art warehouses and distribution centers across Nigeria. These facilities have modern infrastructure and technology for inventory management, storage, and order fulfillment. With its warehousing and distribution services, GIG Logistics enables businesses to optimize their supply chain, reduce costs, and ensure efficient distribution of goods.

Courier Delivery

GIG Logistics offers reliable and secure courier delivery services for time-sensitive shipments. They handle both documents and packages, providing swift and trackable delivery to various destinations within Nigeria and internationally. Their courier services are trusted by businesses and individuals who require fast and dependable shipping solutions.

Supply Chain Management

GIG Logistics provides end-to-end supply chain management services, offering comprehensive solutions to optimize the flow of goods from suppliers to customers. They assist businesses in demand planning, procurement, inventory management, and transportation, ensuring efficient and cost-effective supply chain operations.

GIG Logistics has developed a diverse and comprehensive service portfolio to cater to the logistics requirements of businesses and individuals. With its expertise, network, and commitment to customer satisfaction, GIG Logistics has established itself as a trusted logistics provider. This includes shipping, logistics, warehousing, courier delivery, and supply chain management services.

Best Services of GIG Logistics

God is Good Logistics offers a wide range of services to meet the logistics needs of businesses and individuals in Nigeria. Here is an overview of the best services provided by GIG Logistics and their pricing considerations:

Domestic Shipping

GIG Logistics provides domestic shipping services within Nigeria. It caters to the transportation needs of various types of cargo, including small packages and large shipments. The pricing for domestic shipping depends on the distance between the origin and destination and the weight and size of the package. It also depends on additional services requested, such as door-to-door delivery or insurance coverage.

GIG Logistics offers low-cost options like their express delivery service for smaller packages. This ensures swift and reliable delivery within a specified timeframe. Pricing for domestic shipping starts at a base rate, which may increase based on the weight and dimensions of the package.

International Shipping

GIG Logistics specializes in international shipping services, facilitating the movement of goods between Nigeria and other countries. Pricing for international shipping is influenced by several factors. These include the destination country, the weight and dimensions of the shipment, the chosen mode of transportation (air freight or ocean freight), customs clearance fees, and any additional services required, such as documentation or insurance.

The international shipping pricing structure typically includes a base rate. This varies based on the destination country and the weight of the shipment. Additional charges may apply for customs duties, taxes, and other import/export fees levied by the respective countries’ customs authorities.

E-commerce Logistics

GIG Logistics offers specialized logistics services for e-commerce businesses, including warehousing, order fulfillment, and last-mile delivery. Pricing for e-commerce logistics varies depending on the volume of orders, the storage space required, the order fulfillment complexity, and the delivery distance.

E-commerce logistics pricing is often customized based on the business’s specific requirements. It may include warehousing and inventory management charges like returns management and packaging customization. 

Courier Delivery

GIG Logistics provides reliable and trackable courier delivery services for documents and packages, both domestically and internationally. The pricing for courier delivery is typically influenced by factors such as the item’s size and weight, the delivery’s urgency, and the destination.

For domestic courier delivery, GIG Logistics offers competitive pricing based on the weight and dimensions of the package. There are additional charges for express or same-day delivery services. International courier delivery pricing varies based on factors such as the destination country, the weight of the package, and the chosen mode of transportation (air or road).

Warehousing and Distribution

GIG Logistics operates modern warehouses and distribution centers across Nigeria, providing storage and distribution services to businesses. The pricing for warehousing and distribution depends on factors such as the required storage space, the duration of storage, and any additional services required, such as inventory management or order fulfillment.

Warehousing pricing is typically calculated based on the required square footage or cubic meters of storage space. Additional charges may apply for value-added services, such as labeling, kitting, or special handling of goods. Distribution pricing may include charges based on the delivery distance and the volume of goods transported.

Supply Chain Management

GIG Logistics offers end-to-end supply chain management services, assisting businesses in optimizing their supply chain operations. The pricing for supply chain management services is typically customized based on the business’s specific requirements.

Factors influencing the pricing include the complexity of the supply chain and the volume of goods being managed. The level of integration required with suppliers and customers also influences pricing. Lastly, the services provided include demand planning, procurement, inventory management, and transportation. Pricing for supply chain management services is usually determined through consultation and negotiation based on the client’s unique needs.

GIG Logistics strives to offer competitive and transparent pricing for its services. This ensures that businesses and individuals can access reliable and efficient logistics solutions while considering factors such as affordability, value for money, and the specific needs of their shipments.

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How to Register on GIG GO App

Registering and creating an account on the GIG GO Mobile app is very simple and doesn’t require any technical knowledge.

Here is a step-by-step tutorial on how to register on the GIG GO App:

Step 1: Download the GIG GO App – Go to your mobile device’s app store (Google Play Store for Android or App Store for iOS) and search for “GIG GO.” Download and install the app on your smartphone or tablet.

Step 2: Open the GIG GO App – Once installed, tap on the GIG GO icon to open the application.

Step 3: Select Sign Up – The Sign-Up option is on the GIG GO home screen. Tap on it to begin the registration process.

Step 4: Enter Your Personal Information – You will be prompted to enter your personal information to create an account. Provide accurate details such as your full name, email address, phone number, and preferred password. Ensure the information is correct and will be used for future communication and account verification.

Step 5: Verify Your Phone Number – After entering your phone number, you will receive a verification code via SMS. Enter the code in the designated field to verify your phone number. This step ensures the security and authenticity of your account.

Step 6: Choose Your Preferred Location – You will be required to select your preferred location. The app will provide a list of available locations or branches of GIG Logistics. Choose the most convenient location for you or closest to your area.

Step 7: Agree to Terms and Conditions – Read through the GIG GO App’s terms and conditions, privacy policy, and any other agreements presented. If you agree, tick the checkboxes or tap the “Agree” button to proceed.

Step 8: Complete Registration – Once you have provided all the necessary information and reviewed and agreed to the terms and conditions, tap the Register or Sign-Up button to complete the registration process.

Step 9: Verify Your Email Address (if required) – In some cases, GIG Logistics may require you to verify your email address for added security. If prompted, check your email inbox for a verification email from GIG Logistics. Open the email and click on the verification link provided. This step ensures the validity of your email address and account.

Step 10: Log in to Your GIG GO Account – After successfully registering, you can now log in to your GIG GO account. Enter your registered email address and password on the login screen, then tap “Login” or a similar button to access your account.

Step 11: Explore the GIG GO App – Once logged in, you can explore the various features and services available on the GIG GO App. These may include booking shipments, tracking packages, managing deliveries, accessing customer support, and more.

You have registered on the GIG GO App by following all the steps above. You can now enjoy the convenience and benefits of using GIG Logistics’ digital platform for your shipping and logistics needs.

Remember to keep your login credentials secure and confidential. If you encounter any issues during registration or have questions about the app’s features, contact Gig Logistics customer care/support for assistance.

Other Services Offered by GIG Logistics 

In addition to the services mentioned earlier, GIG Logistics offers various other services to cater to the diverse logistics needs of businesses and individuals. These services include:

Haulage and Trucking: GIG Logistics provides reliable and efficient haulage and trucking services for transporting heavy cargo, machinery, and equipment. With their well-maintained vehicles and experienced drivers, they ensure safe and timely delivery.

Project Logistics: They specialize in project logistics, handling complex and large-scale logistics projects for construction, oil and gas, and infrastructure development. They offer tailored solutions, including transportation planning, route optimization, and specialized equipment handling.

Event Logistics: GIG Logistics assists in managing logistics for events, exhibitions, and trade shows. They provide venue setup, equipment transportation, and on-site coordination, ensuring smooth operations and timely delivery.

Customer Reviews and Support: GIG Logistics has garnered positive reviews from customers who appreciate their reliable services, professionalism, and timely deliveries. Customers often praise GIG Logistics customer care for their efficient customer support and the ability to track shipments easily through their digital platforms.

GIG Logistics places a strong emphasis on customer satisfaction. Their dedicated customer support team can be reached via phone, email, and social media. The customer support team is responsive and knowledgeable, addressing inquiries, resolving issues, and providing assistance throughout shipping.

Customers appreciate the transparency and open communication provided by GIG Logistics, as it helps build trust and confidence in their services. The company values feedback and continuously strives to improve its services based on customer input.

Overall, GIG Logistics maintains a positive reputation for its range of services, efficiency, and customer support. This makes them a preferred choice for logistics solutions in Nigeria.

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Conclusion

Logistics plays a vital role in the success of businesses and the satisfaction of customers. GIG Logistics (God is Good Logistics) stands out as a reputable and reliable logistics provider in Nigeria, offering several services to meet diverse shipping and transportation needs.

With its extensive network of locations, GIG Logistics ensures convenient access to its services across Nigeria. Its locations include major cities like Lagos, Abuja, Port Harcourt, Kano, Ibadan, and Enugu. Their commitment to modern infrastructure, skilled personnel, and advanced technology enables them to deliver efficient and customer-centric solutions.

The benefits of choosing GIG Logistics are numerous. Their comprehensive service portfolio covers domestic and international shipping, e-commerce logistics, warehousing, courier delivery, and supply chain management. GIG Logistics’ competitive pricing, transparent processes, and tailored solutions provide value for businesses and individuals.

Furthermore, the company’s customer support is responsive and efficient, ensuring a smooth and hassle-free experience. Positive customer reviews attest to their reliability, professionalism, and timely deliveries.

Whether it’s a small package, a large cargo, or complex logistics projects, GIG Logistics has proven itself as a trusted partner. It consistently meets the logistics needs of customers and contributes to their success.

Frequently Asked Questions

• How do I track my parcel on GIG Logistics?

To track your parcel on Gig Logistics, visit their website and navigate to the “Track Shipment” page. Enter your shipment’s tracking number, provided upon booking, into the designated field. Click the “Track” button to retrieve real-time updates on the status and location of your parcel.

• How long does GIG Logistics take to deliver?

The delivery time of GIG Logistics depends on various factors, such as the origin and destination locations, the type of service selected, and any additional services requested. Generally, gig logistics strives to deliver packages within 1 to 5 business days for domestic shipments within Nigeria. International shipments may take longer, typically 5 to 15 business days, depending on the destination country and mode of transportation chosen.

• Does GIG do home delivery?

GIG Logistics offers home delivery services for both domestic and international shipments. They provide door-to-door delivery, bringing the package directly to the recipient’s specified address. GIG Logistics ensures safe and reliable delivery. This makes it convenient for customers to receive their packages without additional pick-up or drop-off locations.

• Do GIG Logistics work on Sunday?

GIG Logistics operates on Sundays, but the availability of specific services and the delivery of packages may vary. While GIG Logistics offers Sunday services in some locations, it’s important to check with giglogistics customer care/support or consult their website for the specific services and operational hours in your area. Factors such as the type of service, location, and special arrangements may determine whether GIG Logistics provides full or limited services on Sundays.

• Does GIG Logistics pay on delivery?

GIG Logistics offers a Pay on Delivery (PoD) service for eligible shipments within Nigeria. With PoD, customers can pay for their packages upon delivery, providing a convenient and secure payment method. However, it’s important to note that not all shipments may be eligible for PoD, and certain terms and conditions may apply. It is advisable to check with GIG Logistics or refer to their website for specific details and eligibility criteria for their Pay on-Delivery service.

• Can I track exactly where my package is?

With GIG Logistics, you can track your package and get real-time updates on its location. Through their online tracking system, you can input your shipment’s tracking number and receive detailed information about your package’s current status and location. This allows you to have visibility and track the progress of your package from the time of pickup to its final destination.

• How much is the waybill from Lagos to Abuja?

The cost of a waybill from Lagos to Abuja with GIG Logistics would depend on various factors. These include the weight and dimensions of the package, the chosen service level (e.g., express or standard), and any additional services requested. Light documents and laptop-size materials usually cost a price range of ₦3700 to ₦4800. Regular 1-10kg items cost ₦2400- ₦4900, home delivery included.